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AI Chat for Events & Venues

Never miss an attendee question again

From ticket availability to parking directions, Hej answers every guest inquiry so your team can focus on creating unforgettable experiences.

Sound familiar?

These problems cost you customers every day.

Overwhelmed box office

Staff spend hours answering the same questions about tickets and refund policies.

Accessibility confusion

Guests with mobility needs struggle to find clear information before arriving.

Last-minute chaos

Event day brings a flood of calls about parking, doors, and bag policies.

Missed revenue opportunities

Potential buyers abandon purchases without quick answers about seating and VIP packages.

Your 24/7 venue concierge

Hej learns everything about your events, venue policies, and ticketing to provide instant, accurate answers.

Smart ticket assistance

Guide visitors through ticket options, availability, and group packages.

Accessibility information

Share wheelchair seating, hearing loops, and service animal policies.

Parking and directions

Provide parking availability, transit options, and venue navigation.

Event schedule updates

Communicate schedule changes, set times, and intermission details.

Policy clarification

Answer questions about bag policies, age restrictions, and re-entry rules.

VIP and upgrade prompts

Suggest premium experiences and dining packages to boost revenue.

See it in action

This is what your customers will experience.

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AI Assistant

Ask me anything about events & venues

Hey! I'm here to help with your visit. Ask me about events, tickets, parking, or venue info.
I'm bringing my grandmother who uses a wheelchair. What are our options for the Taylor Swift concert?
We have dedicated accessible seating in sections A, C, and F with companion seats directly beside them. These areas have step-free access and nearby accessible restrooms. Want me to explain how to request accessible tickets?
Yes, where should we park and what time do doors open?
Accessible parking is in Lot B, 50 meters from the main entrance with a paved path. Doors open at 6:30 PM for the 8:00 PM show—I'd recommend arriving by 6:00 PM to get settled.
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Turn every inquiry into a great first impression

Join venues using Hej to handle thousands of guest questions while teams focus on world-class experiences.

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